Product Questions
What is the difference between Calming Handwash and Wind Down Handwash?
Calming is designed for morning use — refreshing and light.
Wind Down is perfect for evenings — earthy and soothing to help you unwind.
Is this handwash safe for sensitive skin?
Yes, our formulas are crafted with gentle, skin-loving ingredients suitable for all skin types, including sensitive.
How long does one bottle last with daily use?
Each 350ml bottle typically lasts 1–2 months depending on frequency of use and number of users.
Are your products vegan and cruelty-free?
Yes, all IKI + KAI products are 100% vegan and never tested on animals.
Do your handwashes contain artificial fragrance or parabens?
No, our formulas are free from synthetic fragrances, parabens, and harsh chemicals — only clean, skin-friendly ingredients.
Shipping questions
How long does shipping take?
Standard shipping usually takes 3–5 business days. International shipping may take 7–14 business days, depending on the destination.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.